Welcome to Ascend Labs ("Ascend Labs", "we", "our", or "us"). By accessing our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not use our website or purchase our products.
1. Research Use Only
All products sold by Ascend Labs are strictly intended for laboratory, analytical, educational, and scientific research purposes only.
Our products are:
Not intended for human consumption, ingestion, injection, or administration of any kind.
Not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Not intended for use as medicines, therapeutic goods, dietary supplements, or food products.
By purchasing from Ascend Labs, you acknowledge and agree that you are acquiring products solely for lawful research purposes and that you understand the nature and intended use of the products supplied.
2. Purchaser Responsibilities
By placing an order, you represent and warrant that:
You are at least eighteen (18) years of age.
You possess the necessary knowledge and expertise to handle and use the products safely and lawfully.
You will use the products solely for lawful research purposes.
You will comply with all applicable local, state, and federal laws and regulations relating to the purchase, possession, handling, and use of the products.
Ascend Labs reserves the right to refuse service or cancel any order at its sole discretion.
3. No Medical Advice
Information provided on our website, social media channels, product labels, or marketing materials is provided for general informational purposes only and does not constitute medical advice, pharmaceutical advice, or professional healthcare advice.
Customers should not rely on any information provided by Ascend Labs for medical decision-making.
4. Australia Shipping Only
Due to applicable Australian export regulations, customs requirements, and international import restrictions, Ascend Labs currently ships within Australia only.
We do not offer international shipping and reserve the right to cancel and refund any order placed for delivery outside Australia.
Customers are responsible for ensuring that their shipping details are accurate and that delivery to their location is permitted under applicable laws.
5. Order Acceptance and Cancellation
All orders are subject to acceptance and availability. Ascend Labs reserves the right to:
Refuse or cancel any order;
Limit quantities purchased;
Request additional information before processing an order; or
Decline orders that we believe may breach these Terms and Conditions or applicable laws.
6. Product Information
While we endeavour to ensure that all product descriptions and information are accurate, Ascend Labs does not warrant that product descriptions, specifications, pricing, or other content is error-free, complete, or current.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
7. Limitation of Liability
To the maximum extent permitted by law, Ascend Labs shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
The purchase or use of our products;
Misuse, mishandling, or improper storage of products;
Reliance upon information contained on our website or marketing materials; or
Any delay, interruption, or inability to supply products.
All products are supplied "as is" and without warranties except as required under Australian Consumer Law.
8. Indemnification
You agree to indemnify and hold harmless Ascend Labs, its directors, officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of:
Your misuse of any products;
Your breach of these Terms and Conditions; or
Your violation of any applicable law or regulation.
9. Intellectual Property
All content on this website, including text, graphics, logos, branding, and images, is the property of Ascend Labs and may not be reproduced, copied, or distributed without our prior written consent.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Queensland and the laws of Australia.
Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
11. Changes to These Terms
Ascend Labs reserves the right to amend these Terms and Conditions at any time. Any changes will become effective immediately upon publication on our website.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Ascend Labs
Email: [email protected]
Website: ascendlabstech.com